Bwinners users in Gambia can fund their accounts through Wave, Qcell/QMoney, Afrimoney and Shop Cash. A Bwinners deposit should follow the payment details and instructions for the selected method. Keeping the resulting transaction record can also make it easier to identify the payment if the account balance doesn’t change after the transfer.
Download appBwinners Deposit Methods in Gambia
The available deposit methods in Gambia are:
- Wave
- Qcell/QMoney
- Afrimoney
- Shop Cash
- POS deposits
Before starting a Bwinners deposit, open the Deposit section and select the intended method. Details saved from a previous transfer shouldn’t be reused without checking the payment information for the new transaction. Mobile money and cash deposits have different confirmation procedures.
Keep the payment record after transferring funds. Depending on the method, this may include a transaction reference, wallet entry, receipt or deposit code. Review the deposit amount and payment details before confirming the transaction.
Wave Deposits Through the Account or Support
Wave deposits can be initiated through the Deposit section of the Bwinners account. Enter the amount and confirm the payment through the Wave app. On desktop, the transaction can also be confirmed by scanning the displayed QR code. For manual Wave transfers, provide customer support with your Bwinners Online Account ID and the transferred amount to confirm the payment.
After sending the funds, retain the Wave transaction reference and the original transfer record. The amount and transaction date may also be useful if the payment later needs to be identified. A screenshot can preserve the visible confirmation, but the wallet’s original transaction entry should remain available.
Don’t repeat the payment simply because the balance hasn’t changed immediately. First compare the completed transfer with the payment details used for that transaction.
Depositing With Qcell/QMoney
Qcell/QMoney deposits require transferring money to the Bwinners Qcell account. After completing the transfer, contact customer support and provide your Online Account ID and the transferred amount. The payment is credited to your Bwinners balance after verification.
Useful records to retain include the transferred amount, the sending account identifier and the transaction reference. These details can help identify a Qcell/QMoney transfer if the deposit hasn’t been credited to the intended account.
Keep authentication details private throughout the process. A wallet PIN, account password or one-time security credential isn’t transaction evidence and shouldn’t be included in a payment record. If the wallet rejects the transfer details, check the receiving account information before trying again.
Depositing With Afrimoney
Afrimoney deposits require a mobile number registered with Africell. Open the Deposit section under My Account, select Afrimoney, enter the amount and click Complete Deposit. You’ll receive an SMS containing a Merchant ID.
Dial *777#, select Pending and choose Merchant Payment (option 3). Enter your Afrimoney PIN and confirm the transaction. The deposit is credited to your Bwinners account after payment confirmation.
Retain the completed transfer entry, including its reference and amount. Keeping the sender information connected with the record can be useful if the payment must later be matched with the intended account.
Using Shop Cash and POS Deposits
Shop Cash and POS deposits are made at Bwinners shops or payment locations. Provide your Bwinners Online Account ID when making the cash payment and retain the receipt with the deposit code. Log in to your account, open Deposit under My Account, select Shop Cash, enter the code and click Complete Deposit.
Keep the code associated with the account the payment was intended to fund. A Shop Cash deposit code can be redeemed only by the account for which it was issued, so it shouldn’t be shared or entered into another account.
For a POS deposit, inspect the receipt before leaving the payment location. Make sure its printed information is readable and preserve the original document. The deposit code, payment amount and date can assist with identifying the transaction.
Download appGetting Help With a Bwinners Deposit
Complete transaction records can make an unconfirmed Bwinners deposit easier to identify. Begin by comparing the selected method, amount and payment reference with the instructions used when the transfer was made. Avoid sending a second payment until the first transaction has been reviewed.
Only information connected with the payment should be provided when raising an enquiry. Passwords, PINs, recovery credentials and one-time authentication codes should remain private. Retaining the original wallet entry or receipt is important because a screenshot may omit information needed to distinguish the transaction.
Details to Provide for Qcell/QMoney and Wave Transfers
For a Qcell/QMoney or Wave enquiry, keep the amount and transaction reference available. Provide your Bwinners Online Account ID and the amount transferred when requesting payment confirmation. The sending account identifier and transfer date can help identify the transaction.
A screenshot should show the completed payment clearly without exposing unrelated balances, private messages or authentication information. Don’t alter the amount or reference shown in the image. Cropping is useful only when enough transaction information remains visible to identify the transfer accurately.
Describe the issue briefly, including the method used and the status shown in the wallet. Keep the original transfer entry even after providing an image, as it remains the most complete record of the payment.
Shop Cash Receipts and Deposit Codes
A Shop Cash receipt connects the cash payment with its deposit code and intended account. Preserve the original document until the deposit has been credited. Taking a readable photograph can provide a backup if the print begins to fade, but the physical receipt should still be retained.
When transaction details are requested, use the amount and date printed on the receipt. Provide the deposit code only when resolving the account funding issue, and avoid posting it publicly.
POS receipts should receive the same treatment. Keep the payment details together so that records from separate transactions aren’t mixed. Don’t attempt to reuse a code associated with another Bwinners account.
Download appBwinners Deposit Bonuses and Promotions
Bwinners deposit promotions in Gambia include First Deposit Cashback and the Friday Deposit Boost. First Deposit Cashback provides a 100% refund of a qualifying first deposit, up to GMD 10,000, if the qualifying bets lose. The Friday Deposit Boost offers a 50% bonus of up to GMD 2,500.
Promotional qualification involves separate requirements from normal deposit transactions. The First Deposit Cashback has a minimum deposit of GMD 10 and specific accumulator requirements. The Friday Deposit Boost applies to qualifying sports bets and requires activation through the Bonus section.
First Deposit Cashback
First Deposit Cashback offers a 100% refund of the qualifying first deposit, up to GMD 10,000, if the qualifying bets lose. The minimum deposit is GMD 10. Qualifying accumulators must contain at least five selections with combined odds of 5.00 or higher.
To qualify, the total amount wagered must equal at least twice the first deposit. Bets used to meet this requirement must involve different matches. Each qualifying accumulator must contain at least five selections and have combined odds of at least 5.00.
Friday Deposit Boost
The Friday Deposit Boost provides a 50% bonus on qualifying Friday deposits, up to GMD 2,500. To activate the promotion, open My Profile, select the Bonus tab and click Claim Bonus before depositing.
The deposit must be wagered once on qualifying sports bets with minimum odds of 1.50. The bonus is credited the following day. The promotion can’t be combined with other offers.
Download appFAQ
Can I confirm a Wave deposit with a QR code on desktop?
Wave deposits support QR code confirmation on desktop. Open Deposit, enter the amount and scan the displayed QR code using the Wave app. Complete the payment confirmation in Wave and retain the transaction reference.
What details do I need to provide after a Qcell/QMoney transfer?
For a Bwinners deposit made through Qcell/QMoney, provide customer support with your Online Account ID and the transferred amount. Retain the transaction reference, sending account identifier and transfer date in case additional payment verification is needed. Don’t disclose your wallet PIN, account password or authentication code.
Can a Shop Cash deposit code be used on another Bwinners account?
A Shop Cash deposit code can be redeemed only by the Bwinners account for which it was issued. Enter the code through Deposit > Shop Cash while logged in to the intended account. Keep the original receipt until the deposit has been credited.
Do I need an Africell number to deposit with Afrimoney?
An active Afrimoney account linked to an Africell mobile number is required. After initiating the deposit, dial *777#, select Pending, choose Merchant Payment (option 3) and confirm the transaction using your Afrimoney PIN.
